Refills-Candle Care-Recommended Items
Can I Get My Candle Refilled?
YES! We offer refills at 25% off. On the refill, you can change everything about your candle, different scent and/or image, or have us do the same thing over. If you are in our area, we are happy to meet up with you to exchange the candle. If you live outside our area, just box up your existing candle(s) with good packing to get them here safely. Put a note in the box as to what you would like, along with your phone number in the event we have questions for you. You will invoiced for the refill(s) once we get your candles and can be paid for online. Feel free to call us with any questions at 928-713-7261. Mail your candles to: P O Box 1118 Moab, UT 84532
***We need everything back to honor the 25% off i.e. jar, lid, band, and image (if applicable). If you would like to keep the image, that is fine but the price is a little more to cover the image.***
Candle Care Tips:
Q: How to fix your candle if it tips over and gel is not even? (This pertains to candles that are not lit i.e. you are bringing it home after purchase and left it in the car or it was shipped to you and spent the day on your porch sideways etc.)
A: Place the candle in a warm windowsill or place it on a cookie sheet and put in a 250-degree oven for about 15 min.
Q: Why is there a "mushroom" top on the wick after I burn it?
A: This is due to the Zinc core wick. Before re-lighting it, snip it off and discard if you don't want it in the gel. If you don't mind it in the gel, when you light it, just use the lighter to knock the mushroom off and it will burn better.
Here are a couple of items we have found helpful with the candles. These are affiliate links so we do make a small commission off of them but you do not pay for that!!
Candle Warming Lamp-Best scent throw and lights up the candles beautifully!
This is what it will look like:
Mug Warming Plate-more cost effective but not as much scent throw and doesn't light up the candle.
Hurrican Lamp Lantern-another option with a different look.
Electric Candle Warmer Lamp-Oil Bronze finish-yet another look.
Green Candle Lamp-this is a cute accessory that you can put on top of your candle for a different look.
Wick Trimmer-this one will help prevent the trimmings from falling into your candle.